2025 Rate Adjustment

We are planning to file for an adjustment to our distribution rates.

Why are we filing this rate case?

A rate case is a formal process used to adjust our delivery rates. Delivery charges help cover the cost of delivering natural gas to your home, including infrastructure such as pipelines and customer service. For a detailed breakdown of your bill, please visit our Sample Bill page.

Now, let’s explore why we filed this rate case:

We’ve made major investments in our infrastructure to improve safety and keep the system running reliably.
New pipeline safety regulations have recently been introduced, and they mean we need to do more work on our natural gas distribution system. A rate adjustment will help us stay compliant with these new rules and continue providing safe, dependable service to our customers.

View our Plain Language Summary Cantonese, English, Mandarin and Spanish, which outlines key components of our rate case filing.