2025 Rate Adjustment
In November 2025, we are filing for an adjustment to our distribution rates.
Why are we filing this rate case?
A rate case is a formal process used to adjust our delivery rates. Delivery charges help cover the cost of delivering natural gas to your home, including infrastructure such as pipelines and customer service. For a detailed breakdown of your bill, please visit our Sample Bill page.
Now, let’s explore why we are filing this rate case:
- We’ve made major investments in our infrastructure to improve safety and keep the system running reliably.
- New pipeline safety regulations have recently been mandated, requiring substantial capital investment to ensure the ongoing integrity and safety of our natural gas distribution system. A rate adjustment will help us stay compliant with these new rules and continue providing safe, dependable service to our customers.
View our Plain Language Summary in Cantonese, English, Mandarin and Spanish, which outlines key components of our rate case filing.
Other useful resources
Understand your bill
Learn more about your bill, its components and tools to help you manage your natural gas use at our Understand your bill page.
Budget billing
Avoid seasonal fluctuations and pay a stable monthly payment based on your annual energy use over the past year with Budget Billing.
Energy Analyzer
Check usage down to the hour, see how weather impacts your bill and understand the effect of your appliances with Energy Analyzer.