Renting a water heater makes it easy to manage costs and maintenance. With the Berkshire Gas Equipment Rental Program, you get reliable, energy efficient equipment and worry-free service without the responsibility of ownership.
Program benefits
Learn about the benefits of the equipment rental program.
Application process
Learn about eligibility and the application process.
Residential & commercial leases
Take a look at the water heater rental options for homes & businesses.
Our services
Information on our repairs, maintenance, & emergency services.
Please note the following:
The Berkshire Gas Equipment Rental Program has ended its mobile home water heater program and its conversion burners lease program.
Berkshire Gas does not service customer owned equipment or sell any equipment or accessories.
If you are looking for service for your own equipment, or if you are interested in converting your oil-fired heating system to natural gas, or if you are looking for a mobile home / HUD approved water heater, please contact any local plumbing contractor in your area to get a quote for your home heating and water heating needs.
Benefits of the rental program
Free repairs & service included
Your rental includes free service calls and repairs, so you’re covered when maintenance or issues arise.
Predictable & cost-friendly
Renting spreads the cost of equipment over time, helping you avoid large one‑time purchases and unexpected expenses.
Reliable, energy efficient equipment
We install energy efficient, stand-alone water heaters that are dependable and require less maintenance over time.
Application process & information
Approval process
You must be an existing Berkshire Gas customer.
For customers:
For Residential customers: Only the Legal Owner of the Property, or an authorized legal party, can request rental equipment from Berkshire Gas. We cannot rent to tenants, rent-to-own habitants, or non-authorized parties.
For Commercial customers: Commercial rental equipment can be requested if you rent a commercially licensed building for your business.
We will review your payment history with us to see if your account has been approved for a rental
Payment criteria
You must have at least 10 payments over the last 12 months.
Your account can have no balance due greater than 60 days.
Your account cannot have, or have had, over the last 12 months, any disconnections or disconnection notices.
You cannot be under foreclosure or bankruptcy.
Your home cannot currently be on the market.
Installation process
After approval, we will dispatch one of our partnered licensed & insured plumbing contractors to assess the property's installation needs. There is no cost to you.
Leases:
Residential leases: We will let you know if there are any additional charges you might be responsible for. The Berkshire Gas Equipment Rental Program allots every customer $600 for labor and minor materials and the cost of the equipment and permits. You must pay any costs beyond our allowance to the contractor at the time of the installation. This includes removal and disposal of your own equipment, any and all updates to your property that have to be made to bring the property to the Massachusetts Plumbing Code, and any amount exceeding our allotted amount of $600.
Commercial leases: All commercial lease installations are fully paid for by the Berkshire Gas Equipment Rental Program, and lease prices are calculated per project.
Sign & date the five-year lease agreement either prior to the installation or on the day of the installation. The agreement goes into effect after the water heater has been installed. During your lease, if the water heater breaks, or if there are any other issues with the equipment, you must contact Berkshire Gas to request service. Repair services are at no additional cost to you.
The Berkshire Gas Equipment Rental Program offers reliable water heaters for residential and commercial customers.
Residential leases
What’s included
5‑year lease agreement
Monthly lease fee added to your gas bill
Free 24/7 emergency service and equipment repairs
$600 installation allowance to help cover permit and installation costs
Possible out-of-pocket costs
Some customers may have additional costs at installation, including:
Removal of an existing, customer‑owned water heater
Home updates required to meet Massachusetts Plumbing Code
Any out‑of‑pocket costs are paid directly to the plumber on the day of installation (cash or check)
In certain cases—such as landlords, management companies, out‑of‑state owners, or deployed military personnel—these costs may be eligible to be billed to the gas account instead.
Available water heater types
We offer several residential water heater models, see below for the most commonly placed water heaters along with estimated monthly charges. All installations require a carbon monoxide detector.
We do not rent on-demand (tankless) water heaters
We do not rent mobile home water heaters
All units are stand-alone tank water heaters
2026 Residential Rental Rates (Monthly price includes tax)
Additional sizes and models are available — please contact us for more information.
Type
Gallon #
Rate per month
Chimney Vented Water Heater
40 Gal
$35.06
Chimney Vented Water Heater
50 Gal
$37.19
Power Vented Water Heater (requires a 110V outlet)
40 Gal
$48.97
Power Vented Water Heater (requires a 110V outlet)
50 Gal
$52.06
What happens after the 5‑year lease?
At the end of your lease, you can choose one of the following options:
Continue month‑to‑month: When the unit reaches 12 years of age, we’ll contact you to schedule a free replacement assessment.
Buy out the unit: Pay the remaining book value and take ownership.
Request a replacement assessment at any time: Upgrade to a new unit if eligible.
Have the unit removed: We’ll remove and dispose of the equipment at no charge.
Please note: This is not a rent‑to‑own program. Berkshire Gas remains the owner of the equipment unless it is bought out or removed.
Commercial leases
What’s included
All commercial lease rates are calculated on a project base only
5-year lease agreement
On-bill monthly lease fee
Free 24-hour emergency service & equipment repair
No out-of-pocket costs
What happens after the 5‑year lease?
At the end of your lease, you can choose one of the following options:
Continue month-to-month: You maintain your rental rate and your free service to a maximum of a 3-year extension. Once your unit reaches an age of 8 years, we will reach out to schedule a free assessment for replacement.
Buy out the unit: Pay the remaining book value and take ownership.
Request a replacement assessment at any time: Have the unit assessed to be replaced with a new unit at no cost anytime until the unit hits 8 years old.
Have the unit removed: We’ll remove and dispose of the equipment at no charge.
Please note: We do not continue Commercial leases after 8 years as Commercial unit lead-times and installation times can vary greatly.
Our services
We do not service customer-owned equipment. If you are not renting your water heater from us, you must call your own plumber.
If you need service for your rented water heater including emergencies contact us:
Monday–Friday (8:00 a.m. – 3:30 p.m.): call the Rentals Office at 888‑237‑5427
After hours, weekends, or holidays: call our dispatch line at 800‑292‑5012 and select “Report a gas leak”
Emergency service
If you are experiencing an emergency such as a leaking rental water heater or a gas leak, we’ll send a plumber right away. In case of a gas leak please leave your property immediately.
Non-emergency service
Our licensed and insured plumbing contractors will handle non-emergency service requests within 48 hours during regular business hours. Your service calls are free.
We do not service customer-owned equipment. If you are not renting your water heater from us, you must call your own plumber.
