Budget Billing
Manage Your Monthly Bill With Budget Billing. Pay the same amount every month.
With Budget Billing, we will bill you for an average monthly gas cost based on your actual annual use. You may enroll in this FREE service if there is no past due balance on your account.
How Budget Billing Works
Your Monthly Bill Shows Where Your Budget Billing Stands – Your Budget Billing Summary helps you to track your payments versus energy use by showing your:
- current month’s budget plan payment,
- actual charges since you started your budget year,
- budget amounts billed since you started your budget year,
- difference between your actual charges and the budget amount billed each month, and
- month that your budget year ends (i.e. True-up month).
Periodic Adjustments Keeps You on Track – Throughout the year, we’ll review and adjust your Budget Billing as needed to help you avoid a large balance or credit at the end of your 12-month period.
Enroll Anytime - You can anytime of the year, and your billing will start the following month.
Who is Eligible – You may enroll in this FREE service if there is no past due balance on your account and you have three months of billing history.
Increase at Any Time – With MyAccount you can view where your budget billing stands and increase your budget amount if you anticipate that you will be using more energy. Your increase will take effect on your next bill.
Cancel at Any Time – You can cancel this plan at any time. Any credit owed to you or amount due to us will be reflected on your next bill.
Even Easier – Many customers who enroll in Budget Billing also choose AutoPay to assure their Budget Bill is paid on time, each month. If your account is past due, Budget Billing automatically ends, and you will be responsible for the full account balance on your next bill.
Automatic Re-enrollment – At the end of each budget year you don’t have to do anything to stay on the plan, we’ll renew it automatically!
Other Fees Not Included – Equipment rental fees are still due in addition to your Budget Billing payment.
Annual Reset
Each Budget Plan is for a 12-month period. The 12th month bill is your true-up bill. To eliminate surprises during the true-up month, we strive to estimate your monthly budget as close as possible to your actual usage and conduct periodic reviews. You may also increase your budget amount at any time based on your own review of your usage.
If your actual total gas energy costs were less than the total budgeted amount, the difference will be credited in your 12th payment.
If your actual total gas energy costs were more than the total budgeted amount, the balance due will be added to your 12th payment.
Getting Started
Just login to MyAccount, you’ll immediately find out what your monthly budget amount will be, and with three easy clicks will be enrolled. Your enrollment will take effect with your next bill.
Already enrolled but want to make changes?
Log into MyAccount to increase your monthly Budget Billing amount or cancel your plan. It's easy, convenient and available 24/7. Or call 800.292.5012 and speak to one of our Customer Care representatives.
With Budget Billing, there are no surprises. You can spread your energy costs evenly over 12 months and know what your bill will be in advance!