Contact Us

Phone Numbers
Hearing Impaired: Dial 711
Emergency:
Toll Free: 800.292.5012
Local: 413.499.1680
Dig Safe: 811 or 888.344.7233
Rental Equipment: 888.237.5427
Marketing/Sales: 800.297.7144
Energy Efficiency: 800.944.3212
Customer Care
800.292.5012
Live Support Hours: Mon-Fri 8 a.m. - 5 p.m.
CustomerService@berkshiregas.com
General Mail
Berkshire Gas Company
P.O. Box 1388, Pittsfield, MA 01202
Mail a Payment
(Payments only)
The Berkshire Gas Company
P.O. Box 847821
Boston, MA 02284-7821
Have a question?
Search for questions with the Answers on our FAQs page , or submit your own question using the email form. Emails will receive a response within three (3) business days from receipt of message.