Berkshire Gas Completes Repairs on Natural Gas Line in Hatfield

PITTSFIELD, Mass. — October 22, 2021 1:00 p.m. — Berkshire Gas Company has completed repairs to the natural gas line in Hatfield that was accidentally damaged on Thursday by a non-utility construction crew on West Street. Crews immediately responded and the leak was stopped late Thursday night. Since that time, crews have been working to safely complete repairs, and the restoration process for the 40 impacted natural gas customers will be initiated between noon and 3 p.m. today.

In order to restore natural gas service to customers, the Berkshire Gas team must visit each home and business to conduct a safety inspection and relight the pilot.

Berkshire Gas would like to thank the Hatfield Fire Department for their support and assistance throughout this response and restoration effort.

Customers are reminded to call Berkshire Gas at 800.292.5012 to report gas leaks, odors or damaged gas equipment. If you smell gas or suspect a leak, leave the area or building and call from outdoors or a neighbor’s home. If there’s an immediate danger, call 911.

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About Berkshire Gas: The Berkshire Gas Company is a subsidiary of AVANGRID, Inc. Established in 1853 and based in Pittsfield, Massachusetts, Berkshire Gas operates 764 miles of natural gas distribution pipeline, serving approximately 40,000 customers across 20 Western Massachusetts communities. For more information, visit

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States.  Headquartered in Orange, CT with approximately $39 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies – a list of America’s best corporate citizens – and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit

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