We are making enhancements to our Customer Information System to better serve you. EZ-Pay and My Account are temporarily unavailable until later this evening. We apologize for the inconvenience. During this time, you can still pay your bill in person at one of our Western Union Authorized Payment Locations.
Thank you for your patience while we make these important enhancements for you.
Berkshire Gas Company offers water heating and conversion burner equipment rentals for homes and businesses. With 24/7 service coverage there is always someone at the end of the phone to take care of any problems.
Our online services are designed with you in mind. Pay your bill, enroll in eBill, AutoPay, and manage your energy use with alerts, charts and tips for saving. You can also add and remove accounts, edit your contact information, and more.
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Please make your check payable to The Berkshire Gas Company and mail to:
The Berkshire Gas Company | P.O. Box 847821 | Boston, MA 02284-7821
Please include your account number on your check or money order and allow sufficient time for your payment to be received and processed by Berkshire Gas.
We have expanded our network of authorized payment centers for your convenience. Our walk-in locations make paying your bill in person convenient, fast, safe and reliable. Our authorized payment agents are conveniently located throughout our service territory and, you'll save time by using the location closest to home. There is a fee to use these locations.
Enrolling in My Account allows you to pay your utility bill at no charge using a checking/savings account or credit card. To enroll in My Account, you will need the following information from your bill:
Customer Name Key
(When entering your Customer Name Key, enter the information in capital letters, exactly as it appears on your bill. When entering your account number, do not include dashes or spaces)
Mailing Address (where the bill is mailed to)
Once enrolled, you can add additional accounts to your profile and add banking and/or credit card information. If you choose to pay your bill online, you will stop receiving bills in the mail. Instead, you will receive an email notifying you when your bill is ready. You can still view and print your current and past bills from My Account.