Customer Information and Bill Inserts

We like to keep our customers in the know. The inserts you receive with your monthly statement provide important information on various topics relating to natural gas. For the convenience of our eBill customers, our monthly billings inserts are provided below. These include important safety information and more.

Are you a new customer? Be sure to read our New Customer Welcome Brochure.

Monthly Literature

December 2021
Safety Information
  • Important Safety Information
           
December 2021
Winter Safety
  • Falling ice and snow
  • Sidewall vents
  • If you smell gas
           
November 2021
Annual Winter Price Letter
  • Heating Season Price Expectations
           
November 2021
Carbon Monoxide
  • What should you do
  • How to reduce risk
  • Symptoms
           
October 2021
Smell Gas?
  • If you smell gas
  • How to recognize a leak
  • What to do if you suspect a leak
           
August 2021
Safety Information
  • Important Safety Information
  • What's Ours. What's Yours.
           
June 2021
COVID-19 vaccinations
  • Important information about COVID-19
           
May 2021
Safety Information
  • Important Safety Information
           

April 2021
Dig Safe

  • Call 811 before you dig
           

December 2020

Safety Information

  • Important Safety Information
           
December 2020
Winter Safety
  • Falling ice and snow
  • Sidewall vents
  • If you smell gas
         
November 2020
Annual Winter Price Letter
  • Heating Season Price Expectations
           

November 2020

Carbon Monoxide

  • What should you do
  • How to reduce risk
  • Symptoms 
           

October 2020

Smell Gas?

  • If you smell gas
  • How to recognize a leak
  • What to do if you suspect a leak 
           

August 2020

Safety Information

  • Important Safety Information
  • What’s Ours. What’s Yours
           

May 2020

Safety Information
  • Important Safety Information
           

April 2020

The Source

  • Customer information
           

April 2020

Dig Safe

  • Call 811 before you dig
           

December 2019

Safety Information

  • Important Safety Information
           

December 2019

Winter Safety

  • Falling ice and snow
  • Sidewall vents
  • If you smell gas
           

November 2019

Carbon Monoxide

  • What should you do
  • How to reduce risk
  • Symptoms
           

October 2019

Smell Gas?

  • If you smell gas
  • How to recognize a leak
  • What to do if you suspect a leak
           

August 2019

Safety Information

  • Important Safety Information
  • What’s Ours. What’s Yours
           

May 2019

Safety Information

  • Important Safety Information
           

April 2019

Dig Safe

  • Call 811 before you dig
           

December 2018

Safety Information

  • Important Safety Information
           

December 2018

Winter Safety

  • Falling ice and snow
  • Sidewall vents
  • If you smell gas
           

November 2018

Carbon Monoxide

  • What should you do
  • How to reduce risk
  • Symptoms
           

October 2018

Smell Gas?

  • If you smell gas
  • How to recognize a leak
  • What to do if you suspect a leak
           

June 2018

Rate Notice

  • Important Rate Notice for Customers of The Berkshire Gas Company
           

May 2018

Safety Information

  • Important Safety Information
           

April 2018

Dig Safe

  • Call 811 before you dig

FAQs

  • What financial assistance programs does Berkshire Gas have available for residential customers?  
  • What options are available for my heating and cooling system?  
  •  
  • How can the company help lower my energy costs?  
  • What options do I have to pay my bill?