Convert to Gas (Residential)

Convert to Gas (Residential)

The Easy Steps to Go Natural Gas

We'll be with you every step of the way:

Before reviewing the steps in the natural gas conversion process below, check for natural gas availability  for your community and complete an online lead form with your contact information.

So you'll know what to expect during the conversion process and the installation for your new natural gas equipment, we've outlined the five steps to converting to natural gas below.


Step 1. Plan the Conversion

You’ll meet with a Berkshire Gas Sales Representative to discuss the details of your service, any payments required, sign a service agreement, and talk about how to work with a contractor to upgrade your heating and hot water systems.

Step 2. The Site Survey

Your Berkshire Gas Sales Representative will determine the path of the natural gas service line to your home in accordance with all established codes and installation needs while having as little impact as possible on your home’s appearance. They will also request and receive a permit from your local municipality.

Step 3. Service Line Installation

Berkshire Gas Company contacts Dig Safe to mark any underground utilities in your area. You are responsible for marking those that you own. On the day of installation, construction crews dig a trench to lay the gas line and connect your home to the gas main in the street. Then they fill the hole in the street and backfill the trench.

Step 4. Natural Gas Equipment Installation

Once the installation of the service line is complete, your contractor can hook up your new gas equipment. You and your contractor are responsible for all equipment and connections from the meter to the inside of your home.

Step 5. Testing and Inspections

Your contractor will coordinate any inspections required with your town inspector. The inspector must witness and approve an air test on the house gas line installed by your contractor. The inspector will leave an approval tag visible for the Berkshire Gas Company Service Technician. Once you have an approval tag, contact your Berkshire Gas Sales Representative to schedule your meter installation.

The next thing you know, you'll be enjoying all the benefits of natural gas!

Of course, your Berkshire Gas Sales Representative will be available to help you with all aspects of the conversion and answer any questions that you may have along the way.

Sales Representatives

Our residential and small commercial gas sales representatives are ready to help.

We can help you manage your conversion to natural gas, every stage of the conversion process, from planning to turning on the gas.

Questions? Contact the Sales Department at 800.297.7144 or complete the  online form  to get your natural gas conversion started.

Sue Curran 

Toll free: 800.297.7144
Corporate: 413.442.1511
Direct or Voice: 413.445.0251


Service Area

Berkshire County

  • Cheshire - 01225
  • Great Barrington - 01230
  • Lanesboro - 01237
  • Lee - 01238
  • Lenox - 01240
  • Pittsfield (West) - 01201
  • Stockbridge - 01262
  • Williamstown - 01267

Michelle Pride 

Toll free: 800.297.7144
Corporate: 413.442.1511
Direct or Voice: 413.445.0226

Service Area

Berkshire County/Pioneer Valley

  • Adams - 01220
  • Clarksburg - 01247
  • Dalton - 01226
  • Lenoxdale - 01242
  • North Adams - 01247
  • Pittsfield (East) - 01201

Colleen Salvini 

Toll free: 800.297.7144
Direct or Voice: 413.445.0248


Service Area

Franklin and Hampshire Counties

  • Amherst - 01002
  • Deerfield - 01342
  • Greenfield - 01301
  • Hadley - 01035
  • Hatfield - 01038
  • Turners Falls - 01376
  • Whately - 01093
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