Start, stop or make changes to your existing service
We are proud to bring you safe and reliable natural gas service. Start here if you're planning to move into our service area, need service at an additional location or want to cancel your current service.
Business customers should call us for any related requests.
Start service
Begin your natural gas service or add an additional one using our secure online form. Check needed documents below.
Transfer service
Transfer service to a new address using our secure online form. Check needed documents below.
Stop service
Turn off your service using our secure online form. Check needed documents below.
Items you'll need to have ready
Before completing an online request to start, stop or transfer service, please review Berkshire Gas Terms and Conditions and have the required information listed below on hand.
- Address of the new service location (i.e., service address),
- Billing address if different from the new service address,
- Date the old service will stop (i.e., move-out date),
- Date the new service will start (i.e., move-in date),
- Phone number for new service location.
Ready? Transfer your service now.
- Address of the new service location (i.e., service address),
- Billing address if different from the new service address,
- Date the old service will stop (i.e., move-out date),
- Date the new service will start (i.e., move-in date),
- Phone number for new service location.
Ready? Transfer your service now.
- Date you wish the service to end,
- Address (email or mail) where we can send your final bill.
Ready? Stop your service now.
Additional resources and information
Understand our prices and rates
Learn what rates are available to you and what charges you’ll see on your bill.
Understand our prices and rates
Find out if natural gas is available in your area
Check availability in your county or town.
Check Availability
Account Security
To prevent identity theft, we require identification when you start service. You may provide your Social Security Number (SSN), or, if you prefer not to submit your SSN online, you must instead provide two valid forms of identification (such as a driver’s license, military ID, or passport) via mail. Failure to provide or validate these within 15 days will result in service disconnection.